The Interplay Between Emotional Intelligence, Oral Communication Skills and Second Language Speaking Anxiety: A Structural Equation Modeling Approach

Ali Alghorbany, Hilmi Hamzah

Abstract


The study aimed at identifying the association between Goleman’s emotional intelligence and second language speaking anxiety by employing oral communication skills as the mediating variable. A correlational research design was used. A total of 209 first and second-year Malaysian undergraduate ESL students were selected from one public university in Malaysia.  The study employed the proportionate stratified random sampling. In order to collect data, three questionnaires including ‘Emotional Competence Inventory (ECI)’, ‘Foreign Language Classroom Anxiety Scale (FLCAS)’, and ‘Oral Communication Skills Scale’ were used. Testing the hypotheses required correlational analysis done via Smart PLS 3.0. Results provided support for the proposed conceptual framework, disclosing that emotional intelligence was significantly associated with oral communication skills. Also, oral communication skills were significantly associated with second language speaking anxiety. Lastly, oral communication skills mediated the association between emotional intelligence and second language speaking anxiety. The current study offered ESL students, educator and policymakers several theoretical and practical implications.

 

Keywords: Emotional intelligence; second language speaking anxiety; oral communication skills; structural equation modeling; Malaysian ESL students


Full Text:

PDF

References


Afshar, H. S., & Rahimi, M. (2014). The relationship among critical thinking, emotional intelligence, and speaking abilities of Iranian EFL learners. Procedia-Social and Behavioral Sciences, 136, 75-79.

Afshar, H. S., & Rahimi, M. (2016). Reflective thinking, emotional intelligence, and speaking ability of EFL learners: Is there a relation?. Thinking Skills and Creativity, 19, 97-111.

Ahmed, N., Pathan, Z. H., & Khan, F. S. (2017). Exploring the causes of english language speaking anxiety among postgraduate students of university of balochistan, pakistan.

International Journal of English Linguistics, 7(2), 99.

Aida, Y. (1994). Examination of Horwitz and Cope’s construct of foreign language anxiety: The case of students of Japanese. Modern Language Journal, 78(2), 155-67.

Akbar, A., Sofyan, D., & Damayanti, I. (2018). FACTORS CAUSING FOREIGN LANGUAGE ANXIETY (FLA) IN SPEAKING. Journal of English Education and Teaching, 2(2), 46-57.

Alias, M., Sidhu, G. K., & Fook, C. Y. (2013). Unemployed graduates’ perceptions on their general communication skills at job interviews. Procedia-Social and Behavioural Sciences, 90,

-333.

Al-Saqqaf, A. A. M. (2015). The relationship between oral communication strategy with language motivation and language anxiety among Yemeni postgraduates in Malaysia (Doctoral

dissertation). Universiti Utara Malaysia, Kedah, Malaysia.

Alshahrani, M., & Alandal, A. (2015). An investigation of anxiety among elementary school students towards foreign language learning. Studies in Literature and Language, 11(1), 29-40.

Amengual-Pizarro, M. (2018). Foreign language classroom anxiety among English for Specific Purposes (ESP) students. International Journal of English Studies, 18(2), 145-159.

AY, S. (2010). Young adolescent students' foreign language anxiety in relation to language skills at different levels. Journal of International Social Research, 3(11), 83-91.

Azarfam, A. Y., & Baki, R. (2012). Exploring language anxiety regarding speaking skill in Iranian EFL learners in an academic site in Malaysia. International Journal of Applied Linguistics &

English Literature, 1(2), 153-162.

Bandura, A. (1986). The explanatory and predictive scope of self-efficacy theory. Journal of Social and Clinical Psychology, 4(3), 359-373.

Bandura, A. (1997). Self-efficacy: The exercise of control. New York, NY: Freeman.

Bandura, A. (2001). Social cognitive theory: An agentic perspective. Annual review of psychology, 52(1), 1-26.

Bartlett, J. E. Kotrlik, J. W. & Higgins, C. C. (2001). Organizational research: Determining appropriate sample size in survey research. Information Technology, Learning, and Performance

Journal, 19(1), 43-50.

Batool, B. F. (2013). Emotional intelligence and effective leadership. Journal of business studies quarterly, 4(3), 84.

Boyatzis, R. E., & Saatcioglu, A. (2008). A 20-year view of trying to develop emotional, social and cognitive intelligence competencies in graduate management education. Journal of

management development, 27(1), 92-108.

Boyatzis, R. E., Goleman, D., & Rhee, K. (2000). Clustering competence in emotional intelligence: Insights from the Emotional Competence Inventory (ECI). Handbook of emotional

intelligence, 99(6), 343-362.

Çağatay, S. (2015). Examining EFL students’ foreign language speaking anxiety: The case at a Turkish state university. Procedia-Social and Behavioral Sciences, 199, 648-656.

Carroll, S. J., Hill, E. J., Yorgason, J. B., Larson, J. H., & Sandberg, J. G. (2013). Couple communication as a mediator between work–family conflict and marital satisfaction. Contemporary

Family Therapy, 35(3), 530-545.

Chalak, A. & Kassaian, Z. (20 10). Motivation and attitudes of Iranian undergraduate EFL students towards learning English. GEM OnlineTM Journal of Language Studies. 10(2), 37-56.

Chang, C. P., & Hu, C. W. (2017). Effect of communication competence on self-efficacy in Kaohsiung elementary school directors: Emotional intelligence as a moderator variable. Creative

Education, 8(4), 549-563.

Cheng, Y. S. (2017). Development and preliminary validation of four brief measures of L2 language-skill-specific anxiety. System, 68, 15-25.

Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). London: Lawrence Erlbaum Associates Publishers.

Colomeischi, A. A., & Colomeischi, T. (2015). The students ‘emotional life and their attitude toward mathematics learning. Procedia-Social and Behavioral Sciences, 180, 744-750.

Creswell, J. (2003). Research design: Qualitative, quantitative and mixed methods approaches (2nd Ed.). Thousand Oaks, CA: Sage.

Daud, N. S. M., Daud, N. M., & Kassim, N. L. A. (2016). Second language writing anxiety: Cause or effect?. Malaysian journal of ELT research, 1(1), 19.

Debreli, E., & Demirkan, S. (2015). Sources and levels of foreign language speaking anxiety of English as a foreign language university students with regard to language proficiency and

gender. International Journal of English Language Education, 4(1), 49-62.

Dewaele, J. M., MacIntyre, P. D., Boudreau, C., & Dewaele, L. (2016). Do girls have all the fun? Anxiety and enjoyment in the foreign language classroom. Theory and practice of second

language acquisition, 2(1), 41-63.

Dewaele, J. M., Witney, J., Saito, K., & Dewaele, L. (2018). Foreign language enjoyment and anxiety: The effect of teacher and learner variables. Language teaching research, 22(6), 676-

Doğan, Y., & Tuncer, M. (2016). Examination of foreign language classroom anxiety and achievement in foreign language in Turkish university students in terms of various variables.

Journal of Education and Training Studies, 4(5), 18-29.

Ebrahimi, M. R., Khoshsima, H., Zare-Behtash, E., & Heydarnejad, T. (2018). Emotional Intelligence Enhancement Impacts on Developing Speaking Skill among EFL Learners: An Empirical

Study. International Journal of Instruction, 11(4), 625-640.

El-Sakka, S. M. F. (2016). Self-Regulated Strategy Instruction for Developing Speaking Proficiency and Reducing Speaking Anxiety of Egyptian University Students. English Language

Teaching, 9(12), 22-33.

Engelberg, E., & Sjöberg, L. (2005). Emotional intelligence and interpersonal skills. International Handbook of Emotional Intelligence, 289-308.

Erigüç, G., & Köse, S. D. (2013). Evaluation of emotional intelligence and communication skills of health care manager candidates: a structural equation modeling. International journal of

business and social science, 4(13), 115-123.

Fall, L. T., Kelly, S., MacDonald, P., Primm, C., & Holmes, W. (2013). Intercultural communication apprehension and emotional intelligence in higher education: Preparing business students

for career success. Business Communication Quarterly, 76(4), 412-426.

Festus, A. B. (2012). The relationship between emotional intelligence and academic achievement of senior secondary school students in the Federal Capital Territory, Abuja. Journal of

Education and Practice, 3(10), 13-19.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.

Gaibani, A., & Elmenfi, F. (2016). Age as an Affective Factor in Influencing Public Speaking Anxiety of English Language Learners at Omar Al-Mukhtar University. Advances in Language and

Literary Studies, 7(2), 179-182.

George, D., & Mallery, P. (2016). IBM SPSS statistics 23 step by step: A simple guide and reference. New York, NY: Routledge.

Giorgi, G., & Majer, V. (2009). Organizational Emotional Intelligence Questionnaire. Firenze: Giunti OS Organizzazioni Speciali.

Goleman, D. (1998). Working With Emotional Intelligence. London: Bloomsbury Publishing.

Goleman, D., Boyatzis, R. and McKee, A. (2002) Primal leadership: Realising the Power of Emotional Intelligence. Boston: Harvard Business School Press.

Guvenc, G., Unver, V., Basak, T., Yuksel, C., Ayhan, H., Kok, G., ... & Iyigun, E. (2016). Turkish senior nursing students' communication experience with English-speaking patients. Journal

of Nursing Education, 55(2), 73-81.

Hair Jr., J. F., Black, W. C., Babin, B. J., Andersen, R. E., & Tatham, R. L. (2010). Mutilvariate data analysis (7th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

Hamat, A., & Hassan, H. A. (2019). Use of Social Media for Informal Language Learning by Malaysian University Students. 3L: Language, Linguistics, Literature, 25(4), 68 – 83.

Hameed, W. U., Basheer, M. F., Iqbal, J., Anwar, A., & Ahmad, H. K. (2018). Determinants of Firm’s open innovation performance and the role of R & D department: an empirical evidence

from Malaysian SME’s. Journal of Global Entrepreneurship Research, 8(1), 29-49.

Hamzah, M. H. (2007). Language anxiety among first-year Malay students of the International Islamic College: An investigation of L2 skills, sources of anxiety, and L2 performance.

Unpublished masters’ thesis, International Islamic University Malaysia, Malaysia.

Haskin, J., Smith, M., & Racine, M. (2003). Decreasing anxiety and frustration in the Spanish language classroom Published Masters’ Thesis, Saint Xavier University & IRI/Skylight,

Chicago, Illinois.

Heng, C. S., Abdullah, A. N., & Yusof, N. (2012). Investigating the construct of anxiety in relation to speaking skills among ESL tertiary learners. 3L: Language, Linguistics, Literature,

(3), 155–166.

Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. New Challenges to International Marketing Advances in

International Marketing, 20(1), 277–319.

Horwitz, E. K. (2016). Factor structure of the foreign language classroom anxiety scale: Comment on Park (2014). Psychological reports, 119(1), 71-76.

Horwitz, E. K., Horwitz, M., & Cope, J. (1986). Foreign language classroom anxiety. Modern Language Journal, 70(1), 125-132.

Hwang, G. J., Hsu, T. C., Lai, C. L., & Hsueh, C. J. (2017). Interaction of problem-based gaming and learning anxiety in language students' English listening performance and progressive

behavioral patterns. Computers & Education, 106, 26-42.

Ilter, B. G. (2009). Effect of technology on motivation in EFL classrooms. Turkish online journal of distance education, 10(4), 136-158.

Khawaja, N. G., Chan, S., & Stein, G. (2017). The Relationship Between Second Language Anxiety and International Nursing Students Stress. Journal of International Students, 7(3), 601-

Khoshsima, H., Sarani, A., & Ganji, M. (2018). A Dynamic Intervention for Removing Learning Anxiety: A Field Experiment on Removing Psychological Barriers to Speaking. International

Journal of Behavioral Sciences, 12(1), 25-31.

Lee, E. J. E. (2016). Reducing international graduate students’ language anxiety through oral pronunciation corrections. System, 56, 78-95.

Lee, O. S., & Gu, M. O. (2013). The relationship between emotional intelligence and communication skill, clinical competence & clinical practice stress in nursing students. Journal of the

korea Academia-Industrial cooperation Society, 14(6), 2749-2759.

Lian, L. H., & Budin, M. (2014). Investigating the relationship between English language anxiety and the achievement of school based oral English test among Malaysian Form Four

students. International Journal of Learning, Teaching and Educational Research, 2(1), 67-79.

Liu, H. J., & Chen, C. W. (2015). A Comparative Study of Foreign Language Anxiety and Motivation of Academic-and Vocational-Track High School Students. English Language Teaching,

(3), 193-204.

MacIntyre, P. D., & Gardner, R. C. (1988). The measurement of anxiety and applications to second language learning: An annotated bibliography (Research Bulletin No.672). London,

Canada: The University of Western Ontario, Department of Psychology.

Maisarah, M. (2019). Factors Causing Anxiety in Speaking English Experienced By The Students of Senior High School in Jombang. Jurnal Darussalam: Jurnal Pendidikan, Komunikasi dan

Pemikiran Hukum Islam, 10(2), 232-243.

Marwan, A. (2016). Investigating students’ foreign language anxiety. Malaysian Journal of ELT Research, 3(1), 19.

Marzuki, N. A., Mustaffa, C. S., & Saad, Z. M. (2015). Emotional intelligence: Its relationship with communication and information technology skills. Asian Social Science, 11(15), 267-274.

McCleskey, J. (2014). Emotional intelligence and leadership: A review of the progress, controversy, and criticism. International Journal of Organizational Analysis, 22(1), 76-93.

Meganathan, P., Yap, N. T., Paramasivam, S., & Jalaluddin, I. (2019). Incidental and Intentional Learning of Vocabulary among Young ESL Learners. 3L: Language, Linguistics, Literature,

(4), 51 – 67.

Melchor-Couto, S. (2017). Foreign language anxiety levels in Second Life oral interaction. ReCALL, 29(1), 99-119.

Miskam, N. N., & Saidalvi, A. (2019). Investigating English Language Speaking Anxiety among Malaysian Undergraduate Learners. Asian Social Science, 15(1), 1-7.

Morreale, S.P., Spitzberg, B. H., & Barge, J. K. (Eds.). (2007). Human communication: Motivation, knowledge, and skills. (2nd Ed.). Belmont, CA: Thomson & Wadsworth.

Mukminin, A., Masbirorotni, M., Noprival, N., Sutarno, S., Arif, N., & Maimunah, M. (2015). EFL speaking anxiety among senior high school students and policy recommendations. Journal of

Education and Learning, 9(3), 217-225.

Musonda, A. (2017). Algebraic competences and emotional intelligence of first year Bachelor of Science in Mathematics and Science Education students at the Copperbelt University in

Zambia. Tuning Journal for Higher Education, 5(1), 171-195.

Nijat, N., Atifnigar, H., Chandran, K., Selvan, S. L. T., & Subramonie, V. (2019). Psychological Factors that Affect English Speaking Performance among Malaysian Primary School Pupils.

American International Journal of Education and Linguistics Research, 2(2), 64-76.

Ohata, K. (2005). Potential sources of anxiety for Japanese learners of English: Preliminary case interviews with five Japanese college students in the US. TESL-EJ, 9(3), 1-21.

Pappamihiel, N. E. (2002). English as a second language students and English language anxiety: Issues in the mainstream classroom. Research in the Teaching of English 36, 327-355.

Preacher, K. J., Rucker, D. D., & Hayes, A. F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research, 42(1), 185-227.

Rajab, A., Zakaria, W. Z. W., Rahman, H. A., Hosni, A. D., & Hassani, S. (2012). Reading anxiety among second language learners. Procedia-Social and Behavioral Sciences, 66, 362-369.

Razak, N. A., Yassin, A. A., & Maasum, T. N. R. B. T. (2017). Effect of Foreign Language Anxiety on Gender and Academic Achievement among Yemeni University EFL Students. English

Language Teaching, 10(2), 73-85.

Santos, A., Gorter, D., & Cenoz, J. (2017). Communicative anxiety in the second and third language. International Journal of Multilingualism, 14(1), 23-37.

Schutte, N. S., Malouff, J. M., Simunek, M., McKenley, J., & Hollander, S. (2002). Characteristic emotional intelligence and emotional well-being. Cognition & Emotion, 16(6), 769-785.

Serraj, S., & Noordin, N. B. (2013). Relationship among Iranian EFL Students' Foreign Language Anxiety, Foreign Language Listening Anxiety and Their Listening Comprehension. English

Language Teaching, 6(5), 1-12.

Shao, K., Yu, W., & Ji, Z. (2013). An exploration of Chinese EFL students' emotional intelligence and foreign language anxiety. The Modern Language Journal, 97(4), 917-929.

Shehzad, M. W., Lashari, S. A, Alghorbany, A., & Lashari, T. A. (2019). Self-efficacy Sources and Reading Comprehension: The Mediating Role of Reading Self-efficacy Beliefs. 3L:

Language, Linguistics, Literature, 25(3), 90 – 105.

Soomro, M. A., Siming, I. A., Channa1, M. A., Shah, S. H. R., Naeem, N. & Abbasi, A. M. (2019). An analysis of English oral communication apprehension and anxiety of engineering

undergraduates in Pakistan. International Journal of English Linguistics, 9(2), 162-173.

Suhaimi, A. W., Marzuki, N. A., & Mustaffa, C. S. (2014). The relationship between emotional intelligence and interpersonal communication skills in disaster management context: A

proposed framework. Procedia-Social and Behavioural Sciences, 155, 110-114.

Tariq, V. N., Qualter, P., Roberts, S., Appleby, Y., & Barnes, L. (2013). Mathematical literacy in undergraduates: role of gender, emotional intelligence and emotional self-efficacy.

International Journal of Mathematical Education in Science and Technology, 44(8), 1143-1159.

Teimouri, Y., Goetze, J., & Plonsky, L. (2019). SECOND LANGUAGE ANXIETY AND ACHIEVEMENT: A META-ANALYSIS–ERRATUM. Studies in Second Language Acquisition, 41(2), 489-489.

Tercan, G., & Dikilitaş, K. (2015). EFL students’ speaking anxiety: a case from tertiary level students. ELT Research Journal, 4(1), 16-27.

Thompson, A. S., & Khawaja, A. J. (2016). Foreign language anxiety in Turkey: The role of multilingualism. Journal of Multilingual and Multicultural Development, 37(2), 115-130.

Tsao, J. J., Tseng, W. T., & Wang, C. (2017). The effects of writing anxiety and motivation on EFL college students’ self-evaluative judgments of corrective feedback. Psychological Reports,

(2), 219-241.

Ushioda, E., & Dörnyei, Z. (2011). Teaching and researching: Motivation. Pearson Education.

Villalba, F., & Luz, A. (2017). The effect of language anxiety in oral production in university students. Published Master’s thesis, Icesi University, Colombia.

Yeigh, T., Woolcott, G., Donnelly, J., Whannell, R., Snow, M., & Scott, A. (2016). Emotional literacy and pedagogical confidence in pre-service science and mathematics teachers. Australian

Journal of Teacher Education, 41(6), 7.

Young, D. J. (1991). Creating a low‐anxiety classroom environment: What does language anxiety research suggest?. The Modern Language Journal, 75(4), 426-437.

Young, D. J. (1992). Language anxiety from the foreign language specialist's perspective: Interviews with Krashen, Omaggio Hadley, Terrell, and Rardin. Foreign Language Annals, 25(2),

-172.

Zhiping, D., & Paramasivam, S. (2013). Anxiety of speaking English in class among international students in a Malaysian university. International Journal of Education and Research, 1(11),

–16.




DOI: http://dx.doi.org/10.17576/3L-2020-2601-04

Refbacks

  • There are currently no refbacks.


 

 

 

eISSN : 2550-2247

ISSN : 0128-5157

https://jurnal.unikal.ac.id/

SITUS TOTO

Toto 4D

SLOT GACOR

SLOT GACOR

NANA4D

NANA4D

NANA4D

SLOT88

NANA4D

SLOT88

SLOT88

SITUS TOTO

SITUS TOTO

https://choicemg.com/

Untuk artikel-artikel serupa dan berbagai topik menarik lainnya, silakan eksplorasi lebih lanjut di Angkerzone.com.

Committed to creating a positive impact beyond returns, Barito Renewables integrates ESG principles into its core business objectives. They prioritize public health, safety, and community respect while making critical investments in clean energy. More about their ESG approach can be found at baritorenewables.org.

PT Pantai Indah Kapuk Dua, Tbk (PANI) adalah pengembang properti terkemuka di Indonesia yang berkomitmen menghadirkan inovasi cemerlang dan mengoptimalkan sumber daya untuk menciptakan keunggulan kompetitif bagi para pemangku kepentingan. Informasi lebih lanjut mengenai visi korporasi mereka dapat diakses di pantaiindahkapukdua.org.

Commuter Indonesia menghadirkan layanan transportasi kereta api yang terintegrasi untuk mendukung mobilitas berkualitas bagi para pengguna. Informasi lengkap mengenai jadwal, tarif, dan rute perjalanan KRL dapat diakses di situs resmi mereka: commuterindonesia.org.

Informasi Publik

PANI First Quarter 2023

Becoming leading property developer in Indonesia with brilliant innovations to optimize our resources into competitive advantange in order to restore back to stakeholders

Board - of Director

History · PT Pantai Indah Kapuk Dua, Tbk · Office · Recent News. Ada Update dari PIK2 (PANI), Aguan Turut Buka Suara. Emiten Agung Sedayu dan Salim Grup

Nomination & Remuneration Committee Member

Audit Committee Members

Vision & Mission

Projects

Bizpark PIK 2

Event

Internal Audit Members

Soho Riverside Boulevard

Environment

Prospectus

Barito Renewables: Penawaran Saham Perdana

Keterbukaan Informasi

Information Disclosure

Harga Saham

Struktur Organisasi

3M-2026 Financial Performance Results

https://kaiwisata.org/

https://www.tugureasuransi.com/

diponegorouniversity.com

https://bandunginstitute.com/

Website resmi KAI Commuter

Commuter Advertising

Pemesanan tiket juga dapat dilakukan melalui Aplikasi Access by KAI (yang juga dapat diakses untuk layanan kereta api bandara oleh KAI Bandara ) dan situs resmi pemesanan tiket oleh KAI Commuter. Metode pembayaran yang tersedia pada https://airport-train.commuterindonesia.org/

Temukan beragam jurnal ilmiah terakreditasi dan terindeks internasional yang mendukung transisi energi dan pembangunan berkelanjutan di Indonesia melalui Portal Jurnal Barito Renewables.

Jelajahi publikasi akses terbuka dari berbagai disiplin ilmu, mulai dari pendidikan bahasa hingga energi panas bumi, yang dikelola dalam satu platform terintegrasi di Barito Renewables Journal Platform.

Dukung riset dan inovasi menuju target emisi nol bersih Indonesia dengan mengakses kumpulan jurnal berkualitas tinggi yang tersedia di Jurnal & Publikasi Barito Renewables.

Tempat terbaik untuk menemukan penelitian terbaru tentang energi terbarukan, pendidikan, dan ilmu sosial, yang dikurasi dalam portal jurnal profesional dari Barito Renewables Open Journal System.

Jelajahi kumpulan jurnal akademik yang berkomitmen pada penyebaran penelitian dan kreasi artistik, berdasarkan prinsip dan nilai humanisme, di Portal de Revistas TempoSCAN.

Temukan publikasi ilmiah dari berbagai disiplin ilmu yang mendorong refleksi kritis dan peningkatan pengajaran berkelanjutan, hanya di Portal Jurnal TempoSCAN.

Portal resmi untuk mengakses produksi pengetahuan dan karya analitis dari komunitas akademik dan seni nasional maupun internasional, dikelola oleh TempoSCAN Academic Journals.

Wadah publikasi yang bergantung pada Direktorat Riset dan Pascasarjana, menyediakan akses terbuka ke jurnal-jurnal unggulan di TempoSCAN Journal Portal.

Dilansir dari laman resmi rekrutmen KAI, berikut persyaratan atau kriteria pelamar yang wajib dipenuhi untuk mendaftar lowongan kerja KAI 2026

BINUS UNIVERSITY

Portal Kaiwisata

HRIS Frontliner | KAI Wisata

KAI Services memiliki bidang usaha dengan 2 Core Business yaitu Coverage Service dan Cleaning Building Service yang memiliki Brand Resclean. Resclean Bergerak dalam Bidang Kebersihan yang meliputi Kebersihan dan Keindahan Stasiun (K2), On Trip Cleaning, dan Petugas Cuci Kereta

KAI Services memiliki salah satu bidang usaha dengan Core Business On Board Services yang bernama Restaurant On Train, dengan Branding Kuliner Kereta yang bertugas Mengelola dan Melayani penjualan Makan dan Minum di Setiap Perjalanan Kereta Api.

BINUS Journal – BINUS Higher Education

https://mercubuana-yogya.id/

https://baa.mercubuana-yogya.id/

https://pmb.mercubuana-yogya.id/

https://sso.mercubuana-yogya.id/

https://sia.mercubuana-yogya.id/

https://radenfatah.org/

https://univgadjahmada.com/

https://etd.repository.univgadjahmada.com/

Owner: Sanji

TOGEL

SITUS TOTO

SITUS SLOT

SEPAK BOLA

SEJARAH

Esport

Fakta Unik

Berita Dunia

NANA4D

NANA4D

Menu KFC

Kopi Kenangan

biznet home

PILIHAN SOLUSI LAYANAN INTERNET

Richeese

NANA4D

momoyo

susu cimory

Flip

kasir pintar

nana4d

Harga Berdu

KAI

KAI

NANA4D

Tencent

Cakap

NANA4D

NANA4D

Quipper School Premium

Harvard

NANA4D

NANA4D

NANA4D

NANA4D

NANA4D

ROKOKBET

slot200

Jordan Nike

NANA4D

NANA4D

Bali

TOTO

ROKOKBET

NANA4D

NANA4D

NANA4D

TOTO

NANA4D

NANA4D

ROKOKBET

ROKOKBET

NANA4D

NANA4D

NANA4D

NANA4D

ROKOKBET

NANA4D

https://pemejournal.net

NANA4D

Cek Resi

NANA4D

NANA4D

NANA4D

ROKOKBET

NANA4D

https://floridacomputerhospital.com

https://expresswebz.com

https://ctpcr.org

https://nipngr.org

ROKOKBET

ROKOKBET

https://vasstuviswanath.com

https://researchcell.bkmc.edu.pk

https://mentor.bkmc.edu.pk

https://rcportal.bkmc.edu.pk

https://qec.bkmc.edu.pk

https://test.bkmc.edu.pk

https://researchcell.bkmc.edu.pk

https://apmp.agenciamoustache.com.br

https://policabos.agenciamoustache.com.br

https://ebdi.agenciamoustache.com.br

NANA4D