Kepimpinan dalam Pengurusan Kualiti Menyeluruh (TQM): Suatu Penilaian Keberkesanan Pengimplementasian di Pejabat Daerah dan Tanah, Kepala Batas, Pulau Pinang

Wan Idros Wan Sulaiman, Norazidah Abdul Rahim

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e-ISSN: 2289-1528