Micropolitics of Middle Managers in Influencing Centre-led Change Initiative: Case Study of a Malaysian based MNC

Nizam Abdullah, Mohd Nazari Ismail

Abstract


ABSTRACT

The purpose of this article is to explore the micropolitics of middle managers in influencing the development and outcome of a centre-led change initiative. This study was empirically based on a novel context in a Malaysia based multinational company (MNC) and four of its Asian subsidiaries. This qualitative study was conducted through a multiple embedded case study approach. The findings demonstrate that middle managers have within their powers to influence the development and eventually the outcome of change. This was achieved through control of middle managers on resources such as business knowledge and networking in influencing the meaning of change itself. This article allows the authors to investigate an in-depth exploration of how subsidiary managers operate. It contributes to the change literature by expanding the knowledge about the tight coupling between power and politics of organizational sensemaking.

Keywords: Alliances; multinational firms; telecommunications; international business; Asia.

ABSTRAK

Tujuan artikel ini adalah untuk mengenal pasti taktik yang diamalkan oleh pengurus pertengahan syarikat multinational untuk mempengaruhi perkembangan dan hasil daripada inisiatif perubahan yang diterajui oleh pusat. Kajian empirikal ini adalah berdasarkan kepada kajian novel dalam sebuah syarikat multinasional Malaysia dan empat anak syarikatnya yang beroperasi di Asia. Kajian kualitatif ini telah dijalankan melalui pendekatan kajian kes bertindan/embedded. Hasil kajian menunjukkan bahawa pengurusan anak syarikat mempunyai kuasa untuk mempengaruhi initiatif perubahan di peringkat pembangunan dan akhirnya hasil initiatif tersebut. Ini dicapai melalui kawalan sumber oleh pengurus anak syarikat seperti pengetahuan perniagaan dan rangkaian untuk mempengaruhi makna perubahan itu sendiri. Artikel ini membolehkan penulis penerokaan bagaimana pengurus anak syarikat beroperasi. Kajian ini menyumbang kepada kesusasteraan perubahan dengan mengembangkan pengetahuan mengenai gandingan rapat antara kuasa dan politik sensemaking organisasi.

Kata kunci: Pakatan; syarikat multinasional; telekomunikasi; perniagaan antarabangsa; Asia.


Keywords


Centre-led initiative; Malaysia MNC; change; sensemaking; subsidiary

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