Social Capital Dimensions For Tacit Knowledge Sharing: Exploring The Indicators

Rosmah Mat Isa, Nor Liza Abdullah, Zizah Che Senik

Abstract


ABSTRACT
The importance of social aspects of knowledge sharing has been emphasized in the literature on managing knowledge, with the recognition that knowledge is often tacit and embedded within particular social groups and situations. It is argued that the main dimensions of social capital relevant to knowledge sharing are structural, cognitive, and relational capitals. These dimensions, among other things, foster the exchange of knowledge and resources especially in settings where activity and learning are project-based. Since a project team is essentially tasked with integrating distributed knowledge, social capital of the team members is pertinent. However, understanding the relationship between social capital and knowledge integration within a project team requires that the dimensions of social capital be explicitly distinguished. Thus, the objective of this paper is to identify the dimensions and items of social capital in fostering tacit knowledge sharing among team members of projects. This study used grounded theory method and data were collected through in-depth interviews. Data were analysed using open, axial, and selective coding. This study proposes a list of social capital indicators for tacit knowledge sharing highlighting the categories and items of social capital dimensions.

ABSTRAK
Kepentingan aspek sosial dalam perkongsian pengetahuan telah banyak diberi penekanan dalam literatur pengurusan pengetahuan, terutama apabila pengetahuan adalah berbentuk tasit dan tertanam dalam kumpulan sosial atau situasi tertentu. Kajian lepas telah membahaskan dimensi utama bagi modal sosial yang penting untuk perkongsian pengetahuan adalah modal struktur, modal kognitif, dan modal hubungan. Ini adalah kerana modal-modal ini menggalakkan pertukaran pengetahuan dan sumber terutama dalam keadaan di mana aktiviti dan pembelajaran berasaskan projek. Memandangkan ahli pasukan sesebuah projek diberi tugas untuk mengintegrasikan pengetahuan mereka, modal sosial mereka adalah penting.Bagaimanapun, untuk memahami hubungan di antara modal sosial dan pengintegrasian pengetahuan di dalam pasukan projek memerlukan dimensi modal sosial ini diperincikan dan dibezakan dengan jelas. Justeru itu, kertas ini bertujuan untuk mengenal pasti dimensi dan item-item modal sosial dalam menggalakkan perkongsian pengetahuan tasit di kalangan ahli pasukan projek. Kajian ini menggunakan kaedah teori ‘grounded’ di mana data dikutip menggunakan temu bual. Data kemudiannya dianalisis menggunakan cara pengekodan terbuka (open), paksi (axial), dan terpilih (selective). Kajian ini mengusulkan satu senarai kategori dan item yang terperinci bagi dimensi modal sosial untuk tujuan perkongsian maklumat tasit.


Full Text:

PDF

Refbacks

  • There are currently no refbacks.


DISCLAIMER

The editors and publisher of Jurnal Pengurusan have made every possible effort to verify the accuracy of all information contained in this publication. Any opinions, discussions, views and recommendations expressed in the article are solely those of the authors and are not of Jurnal Pengurusan, its editors or its publisher. Jurnal Pengurusan, its editors and its publisher will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising therefrom.