Ergonomics and Stress at Workplace: Engineering Contributions to Social Sciences (Ergonomik dan Stres di Tempat Kerja: Sumbangan Kejuruteraan untuk Sains Sosial)

Zafir Mohd Makhbul, Nor Liza Abdullah, Zizah Che Senik

Abstract


ABSTRACT

The present study explores ergonomic workstation factors to explain work stress outcomes. Proportionate stratified random sampling method is utilized to collect data from 500 production operators. The production operators are employees of 11 manufacturing electronics organizations that joined Malaysian International Chamber of Commerce and Industry (MICCI). The data samples are based upon self-administered questionnaires. Following data analysis, ergonomically designed workstations are proven to be a significant strategy to help organizations minimize work stress outcomes. Additionally, the multiple regression analysis shows that ergonomic workstation element collectively has significant relationship with work stress outcomes.

Keywords: Ergonomics; stress; workstation environment; production operators

ABSTRAK

Kajian ini meninjau faktor stesen kerja ergonomik yang dapat menerangkan stres di tempat kerja. Kaedah pensampelan rawak berstrata digunakan untuk mengumpul data daripada 500 operator pengeluaran. Mereka ini adalah pekerja di 11 buah syarikat pengeluar barangan elektronik yang menjadi ahli kepada Badan Antarabangsa Perniagaan dan Industri Malaysia (MCCI). Responden telah diminta untuk menjawab soal selidik secara kendiri. Daripada analisis data, stesen kerja yang direka bentuk dengan ciri-ciri ergonomik merupakan strategi yang signifikan dalam membantu organisasi meminimumkan kesan stres di tempat kerja. Tambahan pula, analisis regresi berbilang juga menunjukkan setiap elemen stesen kerja ergonomik secara kolektif mempunyai hubungan yang signifikan dengan kesan stres di tempat kerja.

Kata kunci: Ergonomik; stres; persekitaran stesen kerja; operator pengeluaran

 


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