Electronic Records Management in Schools: The Case Study of School Examination Analysis System

Roslin Hisham Ab. Hamid, Umi Asma’ Mokhtar, Maryati Mohd. Yusof, Andrew Warland

Abstract


ABSTRACT

Many initiatives have been taken to improve the efficiency of teaching and learning (T&L), administration, and management in schools using various ICT systems. Despite continuous training and exposure to undertake T&L activities and management, comprehensive practices on the principles of electronic records and information management (ERIM) at schools still faced many challenges. This paper presents a proposed framework for ERIM implementation using ICT-based systems in schools incorporating ERIM elements, including ICT skills for teachers, improved ERIM knowledge among teachers, enforcement of policies, acts and guidelines, and continuous training. The paper also discusses a case study finding regarding an ERIM implementation, problems in a School Examination Analysis System (SEAS), ICT skills, knowledge and skills of teachers. This study applies a quantitative approach using a survey technique for data collection. A total of 350 questionnaires were distributed to five Malaysian primary public schools and the response rates are 62.85 percent (220 forms). The study found that almost all teachers have good ICT skills but the knowledge and skills of teachers in ERIM were at a moderate level. Most teachers were unaware of acts, policies and guidelines related to ERIM. This study is expected to assist the Ministry of Education in drafting guidelines for the implementation of ICT based system in schools to enhance the efficacy of T&L, administration and management according to ERIM principles.

Keywords: Electronic records and information management; primary school; Malaysia; quantitative approach; framework

ABSTRAK

Banyak inisiatif telah diambil untuk meningkatkan kecekapan pengajaran dan pembelajaran (P&P), pentadbiran dan pengurusan di sekolah dengan menggunakan pelbagai sistem teknologi maklumat dan komunikasi (TMK). Walaupun latihan dan pendedahan yang berterusan diberi untuk menjalankan aktiviti dan pengurusan (P&P), amalan prinsip pengurusan maklumat dan rekod elektronik (PMRE) yang komprehensif di sekolah masih menghadapi banyak cabaran. Kertas ini membentang kerangka yang dicadang untuk pelaksanaan PMRE menggunakan sistem berasaskan TMK di sekolah yang menggabung unsur PMRE, termasuk kemahiran TMK guru, peningkatan pengetahuan PMRE dalam kalangan guru, penguatkuasaan dasar, akta dan garis panduan, dan latihan berterusan. Kertas ini juga membincang dapatan dari kajian kes mengenai pelaksanaan PMRE, masalah dalam Sistem Analisis Peperiksaan Sekolah (SAPS), kemahiran TMK, pengetahuan dan kemahiran guru. Kajian ini menggunakan pendekatan kuantitatif menggunakan teknik tinjauan untuk pengumpulan data. Sebanyak 350 soal selidik telah diedar kepada lima buah sekolah awam utama di Malaysia dan kadar tindak balas sebanyak 62.85 peratus (220 borang). Kajian mendapati bahawa hampir semua guru mempunyai kemahiran TMK yang baik tetapi pengetahuan dan kemahiran guru terhadap PMRE berada pada tahap yang sederhana. Kebanyakan guru tidak menyedari akta, dasar dan garis panduan yang berkaitan dengan PMRE. Kajian ini diharap dapat membantu Kementerian Pelajaran dalam merangka garis panduan pelaksanaan sistem berasaskan TMK di sekolah untuk meningkatkan keberkesanan (P&P), pentadbiran dan pengurusan mengikut prinsip PMRE.

Kata kunci: Rekod elektronik dan pengurusan maklumat; sekolah rendah; Malaysia; pendekatan kuantitatif; kerangka


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