Perceptions toward Rewards: Survey Results of Selected Bank Employees

June M.L. Poon, Zulkifli Idris

Abstract


The study investigated reward preferences of 110 bank officers and their perceptions and attitudes toward how their rewards are and should be determined. As expected, rewards such as a high salary, promotion and bonuses were rated highly. However, non-monetary rewards in the form of interesting, meaningful and challenging work and feedback on perfornance were also found to be highly valued by this group of white-collar employees. There was also general agreement among the officers that merit should be the most important determinant of their rewards.

ABSTRAK

Kajian ini mengkaji keutamaan ganjaran bagi seramai 110 pegawai bank serta tanggapan mereka mengenai bagaimana ganjaran mereka ditentukan dan patut ditentukan. Hasil dari kajian ini menunjukkan bahawa ganjaran-ganjaran seperti gaji tinggi, kenaikan pangkat dan bonus dapat dihargai. Walaubagaimanapun, ganjaran bukan kewangan dalam bentuk kerja yang menarik, bermakna dan mencabar dan maklum balas prestasi juga dianggap penting oleh kumpulan pekerja ini. kajian ini juga mendapati bahawa secara umunya pegawai-pegawai bank menganggap merit sebagai penentu ganjaran yang patut diutamakan dalam menentukan ganjaran mereka.


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