Improving Government Formal Housing Satisfaction: Key Considerations For Future Housing Plan

Abstract

Everyone aspires to have a comfortable and welcoming home, which significantly impacts their quality of life and contributes to their overall satisfaction. Residential satisfaction is a vital component of life satisfaction. This study aims to evaluate the level of satisfaction with the current state government's formal housing model, which will serve as a reference for future government housing initiatives. The study is grounded in empirical data regarding residents' satisfaction with their living environments, with feedback from residents being the primary source of information. The study employs quantitative analysis by collecting data through a survey method, targeting 262 respondents residing in government-built formal housing in Seberang Kota, Kuala Kedah. The methodology includes calculating the Formal Housing Satisfaction Index (FHSI) and employing Multiple Hierarchical Regression Analysis using SPSS. The findings indicate that residents' satisfaction with formal housing is moderate overall. Notably, the variable concerning Safety and Security received the lowest satisfaction rating compared to other factors. Many residents reported limited access to security services, which has resulted in challenges in their daily lives and diminished well-being. In light of these results, it is recommended that the government enhance security services and address concerns to improve the satisfaction and well-being of the community. This study emphasizes the need for developers and policymakers to prioritize design, facilities, and social dynamics to improve living conditions. Targeted interventions can enhance well-being, leading to more sustainable and inclusive environments that boost overall quality of life.