Gaya Kepimpinan Transformasi Dan Transaksi Terhadap Komitmen Organisasi Konteks Berkepatuhan Tinggi

Suraiya Ishak, Nuslan Mohd Nor

Abstract


Komitmen organisasi adalah dijangka dipengaruhi oleh gaya kepimpinan organisasi.  Hal demikian kerana kepimpinan memberi arah tuju dan mempengaruhi ahli organisasi untuk bergerak mencapai sesuatu objektif kolektif.  Dalam konteks organisasi berkepatuhan tinggi seperti Polis Diraja Malaysia (PDRM), gaya kepimpinan dijangka memberi pengaruh lebih kuat terhadap tingkah laku kerja ahli termasuk komitmen organisasi.  Justeru kajian ini bertujuan menganalisa pengaruh gaya kepimpinan jenis transformasi dan transaksi terhadap komitmen organisasi anggota polis berpangkat rendah dalam PDRM.   Kajian ini telah menggunakan rekabentuk kajian kuantitatif yang berasaskan teknik survei.  Soalselidik telah diedarkan kepada 226 responden daripada kalangan anggota polis berpangkat rendah yang terlibat dalam tugas pencegahan jenayah dan penguatkuasaan di Ibu Pejabat Polis dalam salah sebuah daerah di Selangor.  Sampel kajian telah dipilih menggunakan teknik persampelan rawak mudah dan terdiri daripada anggota berpangkat Sub Inspketor, Sarjan Major, Sarjan, Koperal, Lans Koperal dan Konstabel.  Analisis Regresi Berganda telah digunakan bagi menguji pengaruh antara pembolehubah dalam kerangka kajian.  Hasil kajian mendapati terdapat hubungan yang signifikan antara gaya kepimpinan transformasi dan gaya kepimpinan transaksi dengan komitmen organisasi anggota. Sehubungan itu gaya kepimpinan transformasi dan transaksi merupakan gaya kepimpinan penting yang mempengaruhi komitmen organisasi anggota polis berpangkat rendah. Dapatan kajian selanjutnya menunjukan bahawa gaya kepimpinan transformasi mempunyai kesan yang lebih positif dan dominan dalam menyumbang kepada komitmen organisasi yang lebih tinggi berbanding gaya kepimpinan transaksi.

Kata kunci: kepimpinan transformasi, kepimpinan transaksi, komitmen organisasi, polis, tingkahlaku kerja

Abstract: Organizational commitment is posited to be influenced by organizations’ leadership styles. This is due to leadership provides guidance and influence the organizations’ members to move towards attaining the collective objectives. Within the context of a high compliance organizations such as the Royal Malaysia Police (PDRM, leadership style is expected to imposed stronger influence on the members’ work behaviors including the organizational commitment. Thus, this study aims to analyse the effect of transformational and transactional leadership styles on the organizational commitment of the lower rank police officers in the PDRM. The study employs quantitative research design which based on the survey technique. Questionnaires are distributed to 226 respondents among the lower rank police officers who are involved in the crime prevention and enforcement task in the Police Headquarters in one of the districts in Selangor. The study sample has been selected through the random sampling technique and consist of members from the Sub Inspector, Sargent Major, Sargent, Corporal, Lans Corporal and Constable ranks. The Multiple Regression analysis is used to test the influence between variables in the study framework. The study findings show a significant relationship between the transformation and transactional leadership style with the members’ organizational commitment. As a result, transformational and transactional leadership styles are essential leadership styles that have influence on the lower rank police officers’ organizational commitment. The study result further indicates transformational leadership styles has more positive influence and dominance in contributing to higher level of organizational commitment compared to the transactional leadership style.

Keyword: transformational leadership, transactional leadership, organization commitment, Police, work behavior

References

Abdul Rahman, M.G., & Wan Othman, N. (2019). Pengaruh gaya kepimpinan dan kepuasan kerja terhadap komitmen organisasi jurulatih pusat cemerlang Angkatan Tentera Malaysia. Jurnal Sains Sosial Malaysia Journal of Social Science, 4(1), 80-92.

Allen, N.J. & Meyer, J.P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational and Organizational Psychology, 63(1), 1-18.

Alsuwaidi, M.E. & Mansur, N. (2022). The impact of transformational leadership on the performance of police the mediation role of knowledge management. Mathematical Statistican and Engineering Applications, 71(3), 349-362.

Ausat, A.M.A., Suherlan, Peirisal, T., & Hirawan, Z. (2022). Effect of transformational leadership on organizational; commitment and work performance. Journal of Leadership in Organizations, 4(4), 61-82.

Avolio, B. J., & Bass, B. M. (1988). Transformational leadership, charisma, and beyond. In J. G. Hunt, B. R. Baliga, H. P. Dachler, & C. A. Schriesheim (Pnyt.), Emerging leadership vistas, (pp. 29–49). Lexington Books/D. C. Heath and Com.

Avolio, B.J. & Bass, B.M. (2004). Multifactor leadership questionnaire: Technical report. Mind Garden.

Azhar, M., Zaini, F., Norazman, I., & Mohd Fakhruddin, F. (2020). Hubungan antara gaya kepimpinan transformasi dan transaksi dengan komitmen organisasi di sebuh syarikat elektrik. Jurnal Kemanusiaan, 18(2), 11-15.

Baker, R., Mohamed, R., Ridzuan, Hasan Al-Banna Mohamed, H.A-B., Selamat, M.N., & Sallehuddin, H. (2019). Pengaruh keterikatan kerja terhadap komitmen organisasi: Kajian dalam agensi keselamatan di Malaysia. Zulfaqar International Journal of Defence Management, Social Science & Humanities, 2(1), 23-34.

Bass, B. M. & Avolio, B. J. (1994). Introduction. In Bass, B.M & Avolio, B.J (pnyt.). Improving organizational effectiveness through transformational leadership. Sage Publications.

Bass, B.M & Avolio B.J. (1997). Transformational Leadership: Manual for the Multifactor Leadership Questionnaire. Palo Alto: Consulting Psychologist Press.

Bergman, M. E. (2006). The relationship between affective and normative commitment: Review and research agenda. Organizational Behavior Journal 27(5), 645-663.

Cho, C.C & Kao, R.H. (2022). Developing sustainable workplace through leadership: perspectives of transformational leadership and of organizational citizenship behavior. Frontiers in Psychology, 13, 924091, 1-17.
Kasmiah. (2019). Efektivitas implementasi peraturan pemerintah nomor 96 tahun 2012 tentang pelaksanaan undang-undang nomor 25 tahun 2009 tentang pelayanan publik di Kabupaten Wajo. Meraja Journal, 2(2), 149-165.

Khadis, N.F., & Hassan, M.M. (2020). Ciri-ciri, faktor dan cabaran kepimpinan pelajar wanita di Universiti Putra Malaysia. Tun Fatimah Hashim Women Lead Conference 2018 (TFHWLC 2018). https://www.ukm.my/pkwtfh/paper-submission-2/

Khassawneh, O. & Elrehail, H. (2022). The effect of parcipative leadership style on employees’ performance: The contingent role of Institutional Theory. Administrative Sciences 12 (195), 1-13.

Mat Desa, N., Abu Hassan Nasari, M.H., & Ganesan, S. (2022). Servant leadership and affective organizational commitment among Malaysian police officers. The European Proceedings of Social and Behavioral Science. 8th International Conference on Multidisciplinary Research (pp. 1-7). https://www.europeanproceedings.com/article/10.15405/epsbs.2020.03.03.27

Membredo, G.M.A. (2022). The influence of transactional leadership of Police Commissioned Officers and quality of work life on organizational commitment among Police Non-Commissioned Officers. International Journal of Innovative Science and Technology, 7(5), 813-821.

Metcalfe, B. & Dick, G. (2002). Is the force still with her? Gender and commitment in the police. Woman in Management Review, 17(8), 392-403.

Meyer, J.P., & Allen, N.J. (1997). Commitmen in the workplace: Theory, Research and Application. Sage Publications.

Mohamad, M., Zainal Abidin, N., Ismail, A.I., & Asmuni, A. (2011). Tinjauan hubungan gaya kepimpinan dengan komintem organisasi. Eksplanasi, 6(1), 17-28.

Mohamed Makhbul, Z.K., Ibrahim, M.I.S., & Jamaludin, Z. (2020). Hubungan antara gaya kepimpinan dengan komitmen organisasi dan hasrat untuk kekal: Penilaian analisis sobel. Akademika, 90(3), 129-146.

Mohd Fauzi, M.F., Johani, F.H., Ong, A.L., Rani, N., & Daud, F. (2019). Hubungan antara persepsi gaya kepimpinan di tempat kerja dan stres pekerjaan pekerja. Akademika, 89(3), 63-74.

Mohd Fauzi, N., Hashim, N.I., & Abang Roslan, D.S.N., Mohd Zan, U.M.S., Wan Hassin, W.S., Shahar, W.S.S. (2020). Hubungan antara budaya, komitmen organisasi dan kepuasan kerja terhadap keinginan untuk berhenti kerja: Kajian kes di Restoran makanan segera. Proceeding of the 7th International Conference on Management and Muamalah 2020 ICoMM 2020 (pp. 356-384). http://conference.kuis.edu.my/icomm/7th/images/eprosiding/34_Nadzirah_revised.pdf

Musa, K., Yusof, H., Yunus, J.N., & Abdul Hamid, S. (2014). Kepimpinan transformasional Pengetua: Perbandingan antara sekolah menengah awam dan swasta cemerlang. Management Research Journal, 3, 120-139.

Omar, Z. (2019). Tahap kepimpinan dan pematuhan arahan dalam kalangan pegawai penjara di Malaysia. Malaysia Correctional Journal, 3, 1-149.
Peng, K, Y., & Liao, H.L. (2022). Infleunce of supervisor leadership style and conflict handling of subordinates: A case tudy of Taoyuan Police Department. Advances in Management and Applied Economics, 12(6), 1-27.

Ramli, Y., Soelton, M., Magito, S.E., & Nurul Khotimah. (2019). The role of transactional leadership towards organizational commitment. International Journal of Business, Economics and Laws, 20(5), 50-57.

Saidon, N.R., Daud, S., & Samsudin, M. (2017). Faktor kepimpinan dan gender dalam penglibatan politik wanita di Malaysia (1980-2013). Akademika, 87(3): 61-73. https://doi.org/10.17576/akad-2017-8703-05

Singh, M.K.J. & See, P.P. (2022). The influence of leadership style on employee engagement. Journal of Business and Social Sciences, 2022(08), 1-30.

Skopak, A. & Hadzaihmetovic, N. (2022). The impact of transformational and transactional leadership style on employee satisfaction. International Journal of Business and Administrative Studies, 8(3), 113-126.

Thanh, N.H. & Quang, N.V. (2022). Transformational, transactional, laissez-faire leadership styles and employee engagement: evidence from Vietnam’s public sector. SAGE Journal, 12(2), https://doi.org/10.1177/21582440221094606

Thapa, A. & Parimoo, D. (2022). Transactional leadership style and organizational performance: the moderating role of emotional intelligence. KIIT Journal of Management, 18(1), 53-70.

Wan Sulaiman, W. S., Ibrahim, M. A. & Mariappa, M. S. (2013). Peranan tingkah laku kewargaan organisasi sebagai mediator dalam hubungan antara komitmen organisasi dan prestasi tugas. Jurnal Psikologi dan Pembangunan Manusia, 1(1), 29-35.


Full Text:

PDF


DOI: http://dx.doi.org/10.17576/ebangi.2023.2001.13

Refbacks

  • There are currently no refbacks.


-


 

_________________________________________________

eISSN 1823-884x

Faculty of Social Sciences & Humanities
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor Darul Ehsan
MALAYSIA

© Copyright UKM Press, Universiti Kebangsaan Malaysia