Teknostres dalam kalangan Warga Pendidik di Institut Pendidikan Guru Kampus Raja Melewar ketika Pandemik COVID-19

Muhammad Hakimi Tew Abdullah, Norwati Roslim, Zakri Abdullah, Muhammad Nabihan Abu Bakar, Zainal Abidin Razak

Abstract


Teknostres merupakan satu jenis penyakit adaptasi moden yang disebabkan oleh ketidakupayaan seseorang individu untuk menampung keperluan teknologi komunikasi terkini secara sihat dan betul. Ia adalah satu gejala yang boleh dialami oleh mereka yang terdedah kepada teknologi pada suatu jangka masa tertentu. Soal-selidik telah diedarkan kepada warga pendidik secara dalam talian pada tahun 2021 (n=148) untuk mengenalpasti faktor pencetus kepada berlakunya teknostres dan tahap teknostres dalam kalangan warga pendidik di Institut Pendidikan Guru Kampus Raja Melewar (IPGKRM) ketika pandemik COVID-19. Data yang diperoleh dianalisa secara diskriptif dan inferential. Hasil kajian menunjukkan bahawa majoriti warga pendidik yang dikaji berada pada tahap teknostres yang tinggi. Faktor ketidakpastian teknologi dilihat menjadi faktor penyebab utama yang mendorong kepada berlakunya teknostres ketika pandemik COVID-19. Faktor teknostres seterusnya adalah pencerobohan teknologi, bebanan teknologi, kerumitan teknologi dan ketidakselamatan teknologi. Hasil kajian turut menunjukkan bahawa terdapat empat faktor berada pada tahap min skor yang tinggi dan faktor ketidakselamatan teknologi berada pada tahap min skor yang sederhana dari semua faktor teknostres yang terlibat. Hasil ujian-t sampel bebas menunjukkan bahawa tidak ada perbezaan teknostres yang signifikan berlaku terhadap warga pendidik mengikut status perkahwinan dan lokasi penggunaan teknologi komunikasi pada tahap signifikan .05. Ujian anova sehala mendapati terdapat perbezaan teknostres yang signifikan mengikut faktor umur dalam kalangan warga pendidik. Teknostres dapat dikesan melalui individu yang semakin menunjukkan kebergantungan yang kuat terhadap teknologi komunikasi muktahir ini.

Kata kunci: Teknostres, tekno-phobia, pengajaran dan pembelajaran, teknologi maklumat, COVID-19

Abstract: Technostress is a type of modern adaptive disease caused by the inability of an individual to meet the needs of the latest communication technology in a healthy and proper manner. The symptom can be experienced by those who are exposed to the technology over a period of time. This study aimed to identify the triggering factors to the occurrence of technostress and the level of technostress among educators at the Institut Pendidikan Guru Kampus Raja Melewar during the COVID-19 pandemic. Questionnaires were distributed to a group of respondents in 2021 (N = 148) through online survey. The data obtained were analyzed descriptively and inferentially. The results showed that the majority of the educators was at a high level of technostress. The techno-uncertainty is seen as the main creator that led to the occurrence of technostress during the COVID-19 pandemic. The other technostress creator is techno-invasions, techno-overload, techno-complexity and techno-insecurity. The results show that there are four creators was at a high mean score level and the techno-insecurity was at a moderate mean score level of all the technostress creators involved. Independent sample t-test results show that there is no significant difference in technostress for educators according to marital status and place of communication technology used at a significant level of .05. One-way ANOVA test found that there were significant differences in technostress according to age factor among educators. Technostress can be detected through individuals who are increasingly showing a strong dependence on this cutting -edge technology.

Keywords: Technostress, techno-phobia, teaching and leaning, information technology, COVID-19

References

Abdullah, M. H. T., Hassan, M. A., Pirus, M. S. M., Khamis, M. H. & Aminordin, A. (2012). Gejala teknostres: Faktor dan tahap teknostres yang dialami oleh guru sekolah. Prosiding Seminar Kebangsaan Mengubah Destini Anak Bangsa, (pp. 60-72).

Arnetz, B.B. & Wiholm, C. (1997). Technological stress: Psychophysiological symptoms in modern offices. Journal of Psychosomatic Research, 43(1), 35-42.

Ayyagari, R., Grover, V., & Purvis, R. (2011). Technostress: Technological antecedents and implications. MIS Quarterly, 35(4), 831-858.

Barbuto, A., Gilliland, A., Peebles, R., Rossi, N., & Shrout, T. (2020). Telecommuting: Smarter workplaces. http://hdl.handle.net/1811/91648

Bennetts, L. (2000). E-stress: How computers and technological innovation cause stress. Family PC.

Black, A. (2010). Gen y: Who they are and how they learn. Educational Horizons, 88(2), 92-101.

Brod, C. (1984). Technostress: The human cost of the computer revolution. Massachusetts.

Dunham, J. (1992). Stress in teaching (2nd Ed.). Routledge.

Hauk, N., G€oritz, A. S., & Krumm, S. (2019). The mediating role of coping behaviour on the age-technostress relationship: A longitudinal multilevel mediation model. PLoS One, 14(3), e0213349. https://doi.org/10.1371/journal.pone0213349

Hudiburg, R.A. (1996). Coping with computer-stress. Journal of Educational Computing Research, 15(2), 113-124.

Jonusauskas, S., & Giedre Raisiene, A. (2016). Exploring technostress: Results of a large sample factor analysis. Journal of Information and Organizational Sciences, 40(1), 67-82. https://doi.org/10.31341/jios.40.1.4

Koo, C., & Wati, Y. (2011). What factors do really influence the level of technostress in organizations? An empirical study. In N. T. Nguyen,B., Trawinski, & J. J. Jung (Eds.). New challenges for intelligent information and database systems. Studies in computational intelligence, 35(1), 339-348.

Lee, K. T. (2001). Using ICT as a subject, tool for curriculum, and co-curricular resource. In UNESCO-ACEID. Using ICT for quality teaching, learning and effective management (pp. 41-55). UNESCO.

Lubis, A. H. & Idrus, S. Z. S. (2018). ICT usage amongst lecturers and its impact towards learning process quality. Jurnal Komunikasi: Malaysian Journal of Communication, 34(1), 284–299. https://doi.org/10.17576/jkmjc-2018-3401-17

Mather, B. (1998). Technology and stress: Are they inseparable? Technology Connection, 5(3), 13-14.

Molino M, Ingusci E, Signore F, Manuti A, Giancaspro ML, Russo V, Zito M, Cortese CG. (2020). Wellbeing Costs of Technology Use during Covid-19 Remote Working: An investigation using the Italian translation of the technostress creators scale. Sustainability. 12(15), 5911. https://doi.org/10.3390/su12155911

Nimrod, G. (2020). Technostress in a hostile world: Older internet users before and during the covid-19 pandemic. Aging and Mental Health, 26(3), 526-533. https://doi.org/10.1080/13607863.2020.1861213

Ottawa, C. W. (2001). Dealing with tech rage: ever feel like hurling your computer out the window? You are not alone. MacLean 114(12), 41.

Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S. (2008). The consequences of technostress for end users in organizations: Conceptual development and empirical validation. Information Systems Research, 19(4), 417-433.

Rosen, L. D. & Weil, M. M. (1997). Technostress: Coping with technology @work @home @play. John Wiley & Sons, Inc.

Rosen, L. D. & Weil, M. M. (1999). Don’t let technology stress enslave you. Workforce, 78(2), 56-58.

Salanova, M., Llorens, S., and Cifre, E. (2013). The dark side of technologies: Technostress among users of information and communication technologies. Int. J. Psychol, 48(3), 422-436. https://doi.org/10.1080/00207594.2012.680460

Shiung, T.K. & Ling, W.K. (2005). Penggunaan ICT dalam proses pengajaran dan pembelajaran di kalangan guru Sekolah Menengah Teknik dan Vokasional: Sikap guru, peranan ICT dan kekangan atau cabaran penggunaan ICT. Seminar Pendidikan 2005, Fakulti Pendidikan, UTM.

Shu, Q., Tu, Q., & Wang, K. (2011). The impact of computer self-efficacy and technology dependence on computer-related technostress: A social cognitive theory perspective. International Journal of Human-Computer Interaction, 27(10), 923-939.

Spagnoli, P., Molino, M., Molinaro, D., Giancaspro, M. L., Manuti, A. & Ghislieri, C. (2020). Workaholism and technostress during the COVID-19 emergency: The crucial role of the leaders on remote working. Front. Psychol. 11, 620310. https://doi.org/10.3389/fpsyg.2020.620310

Talib, Z. A. (2005). Teknostres dalam kalangan pegawai akademik di Institusi Pengajian Tinggi Awam [Tesis Master Komunikasi Korporat, Fakulti Bahasa Moden dan Komunikasi, Universiti Putra Malaysia].

Tarafdar, M., Tu, Q., & Ragu-Nathan, T. S. (2011). Impact of technostress on end-user satisfaction and performance. Journal of Management Information Systems, 27(3), 303-334.

Tarafdar, M., Tu, Q., and Ragu-Nathan, T. S. (2010). Impact of technostress on end-user satisfaction and performance. Journal of Management Information System, 27(3), 303-334. https://doi.org/10.2753/MIS0742-122227031

Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., and Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301-328.

Thulin, E., Vilhelmson, B., and Johansson, M. (2020). New telework, time pressure, and time use control in everyday life. Sustainability, 11(11), 3067. https://doi.org/10.3390/su11113067

Varhol, P. (2000). Identify and manage work-related stress. Electronic Design, 48(26), 123-136.

Wang, K., Shu, Q. & Tu, Q. (2008). Technostress under different organizational environments: An empirical investigation. Computer in Human Behaviour, 24(6), 3002-3013.

Weil, M. M., & Rosen, L. D. (1997). Technostress: Coping with technology @work, @home, @play. Wiley.


Full Text:

PDF


DOI: http://dx.doi.org/10.17576/ebangi.2023.2002.12

Refbacks

  • There are currently no refbacks.


-


 

_________________________________________________

eISSN 1823-884x

Faculty of Social Sciences & Humanities
Universiti Kebangsaan Malaysia
43600 UKM Bangi, Selangor Darul Ehsan
MALAYSIA

© Copyright UKM Press, Universiti Kebangsaan Malaysia