Peranan Komitmen Organisasi sebagai Mediator terhadap Hubungan Kepuasan Kerja dengan Niat Pusing Ganti dalam kalangan Kakitangan Akademik Institusi Pengajian Tinggi Swasta

Wan Shahrazad Wan Sulaiman, Norailiza Mazlan, Nurul-Azza Abdullah

Abstract


Pusing ganti dalam kalangan kakitangan akademik terutamanya di institusi pengajian tinggi swasta amat membimbangkan. Oleh hal yang demikian, pengkaji berminat untuk menyelidik dengan lebih mendalam mengenai peranan komitmen organisasi sebagai mediator terhadap hubungan kepuasan kerja dengan niat pusing ganti dalam kalangan kakitangan akademik institusi pengajian tinggi swasta. Kajian ini mengunakan kaedah survei iaitu melalui pengedaran soal selidik kepada responden. Seramai 380 orang kakitangan akademik di institusi pengajian tinggi swasta di Lembah Klang mengambil bahagian dalam kajian ini. Data kajian dikumpulkan mengunakan alat ujian Skala Kepuasan Kerja Minnesota, Skala Komitmen Organisasi dan Skala Niat Pusing Ganti. Hasil kajian mendapati terdapat hubungan signifikan yang negatif di antara kepuasan kerja dengan niat pusing ganti dan hubungan signifikan dan negatif juga di antara komitmen organisasi dengan niat pusing ganti. Keputusan kajian ini juga mendapati hubungan positif yang signifikan di antara kepuasan kerja dengan komitmen organisasi. Hasil analisis mengunakan kaedah PROCESS mendapati komitmen organisasi memainkan peranan sebagai mediator dalam hubungan di antara kepuasan kerja dengan niat pusing ganti. Institusi pengajian tinggi swasta harus memberikan penekanan terhadap inisiatif bagi mempromosi komitmen organisasi untuk mengurangkan niat pusing ganti dalam kalangan kakitangan akademik. Komitmen organisasi penting bagi membolehkan kakitangan akademik dapat menumpukan sepenuh hati terhadap proses pengajaran dan pembelajaran bagi membentuk modal insan generasi akan datang.

Kata kunci: komitmen organisasi, kepuasan kerja, niat pusing ganti, kakitangan akademik, mediator

Abstract: Turnover among academicians, especially in private institutions of higher learning, is very worrying. Therefore, the researchers are interested in examining the role of organisational commitment as a mediator in the relationship of job satisfaction with turnover intention among academicians in private higher educations. This study employed a survey method which involved the distribution of questionnaires to respondents. A total of 380 academicians at private universities in the Klang Valley participated in this study. The data were collected using the Minnesota Job Satisfaction Scale, the Organisational Commitment Questionnaire, and the Turnover Intention Scale. The results of the study found a significant negative relationship between job satisfaction and turnover intention and a significant negative relationship between organisational commitment with turnover intention. The study also found a significant positive relationship between job satisfaction and organisational commitment. The results using the PROCESS analysis found that organisational commitment mediated the relationship between job satisfaction and turnover intention. Private institutions of higher learning should place emphasis on initiatives to promote organisational commitment to avoid and reduce turnover among academicians. Organisational commitment is essential to enable academicians to focus fully on the teaching and learning process to shape the human capital of the next generation.

Keywords: organisational commitment, job satisfaction, turnover intention, academicians, mediator

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DOI: http://dx.doi.org/10.17576/ebangi.2023.2001.33

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