Abstrak: Tanah lembap merupakan satu ekosistem yang kaya dengan biodiversiti, kepelbagaian habitat dan menyeimbangkan kitaran semulajadi ekosistem. Peranan ini memberikan manfaat secara langsung dan tidak langsung kepada manusia atau dikenali sebagai perkhidmatan ekosistem. Namun begitu, Paya Indah Wetlands (PIW) yang merupakan kawasan tanah lembap terkenal di Malaysia terletak dalam lingkungan pembangunan pesat urbanisasi dan amat terdedah kepada impak pembangunan serta pencemaran. Oleh yang demikian, kajian dijalankan bagi melihat pemahaman kumpulan sasar iaitu kakitangan dan pengunjung mengenai perkhidmatan ekosistem yang terdapat di PIW. Kajian ini menggunakan pendekatan kualitatif dan data diperolehi daripada temu bual dengan empat orang informan dan perbincangan kumpulan berfokus bersama empat lagi informan. Data kajian dianalisis menggunakan analisis tematik. Kajian mendapati semua informan mempunyai pengetahuan mengenai jenis perkhidmatan ekosistem yang ditawarkan oleh PIW kepada manusia. Tema yang dibangunkan adalah pengeluaran hasil makanan langsung sebagai perkhidmatan pembekalan, manakala perkhidmatan kawal atur merangkumi kawalan iklim, mitigasi banjir dan habitat hidupan liar. Perkhidmatan budaya dikenalpasti adalah ekopelancongan, pendidikan, dan penyelidikan berasas konservasi. Manakala, perkhidmatan sokongan pula merangkumi fungsi kawasan tadahan air, penyerapan dan penyimpanan karbon, penyediaan habitat dan sumber makanan kepada haiwan liar. Hasil kajian ini dapat memberikan satu pengetahuan terkini mengenai tahap pemahaman informan terhadap konsep perkhidmatan ekosistem yang telah dan sedang diterapkan dalam pengurusan sedia ada PIW. Cadangan tambahbaik pengurusan berasaskan perkhidmatan ekosistem kawasan tanah lembap terutamanya di PIW adalah amat penting dan diadaptasi oleh pihak berkepentingan agar warisan semulajadi negara ini dapat dipelihara.

Abstract: Wetland is an ecosystem rich in biodiversity, habitat diversity and balances the natural cycle of the ecosystem. This role provides direct and indirect benefits to humans, also known as ecosystem services. However, Paya Indah Wetlands (PIW), a well-known wetland area in Malaysia, is located within the rapid development of urbanization and is very vulnerable to the impact of development and pollution. Therefore, a study was conducted to see the target group's understanding of the ecosystem services available at PIW, namely staff and visitors. This study uses a qualitative approach, and data is obtained from interviews with four informants and focus group discussions with four other informants. The study data were analyzed using thematic analysis. The study found that all informants know the types of ecosystem services offered by PIW to humans. The theme developed is direct food production as a provisioning service, while regulating services include climate control, flood mitigation and wildlife habitat. Cultural services are identified as ecotourism, education, and conservation-based research. Meanwhile, supporting services include the function of water catchment areas, carbon sequestration and storage, providing habitat and food sources for wild animals.The results of this study can provide recent knowledge about the informant's level of understanding of the concept of ecosystem services that has been and is being applied in the existing management of PIW. Suggestions for improved management based on ecosystem services in wetland areas, especially in PIW, are vital and adopted by stakeholders to preserve the country's natural heritage.

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